Frequently Asked Questions

Find answers to common questions about MindGood`s services, appointments, payments, and more. If you can`t find what you`re looking for, please contact our support team.

Still have questions?

Our support team is ready to help you with any questions or concerns.

Frequently Asked Questions

What is MindGood?

How do I book an appointment with a psychologist?

What payment methods do you accept?

What is your cancellation policy?

Are the therapy sessions confidential?

How long is a typical therapy session?

Can I change my psychologist if I'm not comfortable?

Do you offer emergency mental health services?

How do I join my online therapy session?

What if I experience technical issues during my session?

Are your psychologists licensed?

Can I get a receipt for insurance reimbursement?

How do I update my payment information?

What languages do your psychologists speak?

How do I prepare for my first therapy session?

Still have questions?